Shipping policy
๐ฆ Shipping Policy โ Ralph Watches
At Ralph Watches, weโre committed to delivering a smooth, reliable shopping experience. Below you'll find everything you need to know about how and when your order will arrive.
๐ Processing Time
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All orders are processed within 1โ3 business days (Monday to Friday, excluding public holidays).
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Orders placed before 5 PM GMT are processed the same business day.
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Orders placed after 5 PM GMT are processed the next business day.
๐ Shipping Cost
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FREE Shipping on all orders within the USA.
๐ฌ Estimated Shipping Time (USA)
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Transit Time: 6โ14 business days (Monday to Friday)
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Please note: delivery times are estimates and may vary due to customs clearance, weather, or carrier delays.
๐ Order Tracking
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Youโll receive a shipping confirmation email with tracking details once your order has been dispatched.
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Please allow 24โ48 hours for tracking information to update in the system.
๐ฆ Customs & Import Fees
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Most shipments clear customs smoothly.
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No additional duties or import taxes will be charged to you.
โ ๏ธ Shipping Delays or Issues
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While we aim to meet all delivery timeframes, occasional delays may happen.
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If your order hasn't arrived within the estimated window, please contact us at info@ralphwatches.com
๐ Incorrect Addresses
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Please double-check your shipping address at checkout.
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Ralph Watches is not responsible for delayed or lost orders due to incorrect addresses.
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If your package is returned due to an incorrect address, a reshipping fee may apply.
๐ญ Lost or Stolen Packages
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We are not responsible for packages marked as delivered but reported missing.
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In such cases, please contact the carrier directly.
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If your package hasn't arrived within the estimated timeframe, reach out to us โ we'll do our best to help.
๐ Holiday Schedule
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We do not process or ship orders on public holidays.
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Orders placed during holidays will be handled on the next business day.
๐ Returns & Exchanges
Not happy with your order? No problem. Please refer to our Refund & Return Policy for full details on how to return or exchange your item.
๐ Shipping Policy Updates
This policy may be updated occasionally to meet advertising requirements or improve our service. The most current version will always be available here.
๐ Contact Us
Business Name: Ralph Watches
Email: info@ralphwatches.com